We've enjoyed consistent, thorough personal service from the staff at the Brandon branch for several years now. Everyone knows me by name, even if I can't recall having ever met them, and they're always ready to assist. My one request in ten years that wasn't followed up on in a timely fashion involved someone not in the branch and the moment the branch became aware of the situation it was immediately addressed. That sort of attention is hard to find these days, especially in the banking industry, and sets Bank of Tampa (and especially the Brandon branch) apart from the rest.
"Locally Connected - Personally Committed (If You're Wealthy)"
Our relationship manager left the bank back in June 2011, a new one was not assigned. I reached out to someone who used to work under my prior relationship manager and had recently been promoted. I was not treated with the respect I felt I deserved and was given the run-around on many items. Even after eight years in business, The Bank of Tampa considered my company a start-up and the new relationship manager didn't even know how long we'd been in operation.
If you are an attorney, physician, wealthy, or any combination thereof, The Bank of Tampa will be personally committed to you. If you're a growing small business with less than stellar financials but a proven track record of meeting your obligations, do yourself a favor and take your business elsewhere. The Bank of Tampa is interested in one thing and one thing only, your deposits.
Ultimately, I took my business elsewhere and the bank retaliated by shutting down our credit card based on financial information from 2009 (without even asking for updated information).
Great service
My business had been a client of The Bank of Tampa since 2009. During that time frame, we grew, increased our average deposits, paid down debt, and have had an exemplary payment record with all of our creditors. We've reached out to the bank to help us consolidate debt, obtain more competitive interest rates, and help us improve our working capital to propel us to the next level multiple times. Each of the times we reached out, the message I heard was simple, "we don't lend unless you don't need the money".
The Bank Of Tampa is a US Bank based in Brandon, Florida. The Bank Of Tampa is located at 1217 Oakfield Dr, Brandon, FL 33511, USA.
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