Terrible staff. They were so rude! I would give this place a negative star if i could. I highly recomend that nobody goes here, ut is the worst!!!
So they cancelled it or it was never activated. But I'm out a ton of money because the program is a scam and the people working there screw people over.
Worst book shopping experience ever. The cashier was unhelpful and allowed a hag of a customer to hold up the line while 20+ people were waiting to check out. Not once did she call for back-up. The other register clerk tried to close when I approached it. Several items had no price on them and they could not locate the barcode info in the computer. So, no sale. Never again. Thought I'd give them another chance after a year. Same crappy ordeal as before. No registers open. One employee asked: "Can I help you find anything?" I said: "Yeah, a register with a cashier." The store manager was busy trying to avoid customers I'm guessing. I'll stick to ordering from Amazon.
Love the store. There is never any pressure to buy, but if you need help they are very friendly & knowledgeable. Has an awesome selection of new releases, older books, and the "standards".
Very well-kept place! The prices are pretty expensive, but the money is worth all of the Mangas and Comics that they have! I also love the larger books like Eldest from The Inheritance Cycle! It's also very expansive!
Yes the place is clean but the staff pushed their rewards program so much. We only wanted two books and she basically told us in order to get it, we have to have the rewards card. Which makes 0 sense. We got it and she said we would have a 10 dollar gift card, which she gave me. Came back a week later and the same lady checked us out and the gift card had no money on it. I believe she never put the money on it and she pocketed it. We wanted to cancel the program and get our money back, not possible. We asked for the manager, wasn't possible because the manager was out for awhile. When we finally got a manager, weeks later they would do anything for us. Didn't give us the money for the gift card or even cancel and refund out program. So whatever, we tried to use the program again at another location, they said it doesn't work.
Books A Million is a US Book Store based in Brandon, Florida. Books A Million is located at 839 Brandon Town Center Dr, Brandon, FL 33511, USA.
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