Horrible customer service!! All they are interested in is getting your money and threaten to repo your vehicle if you're even a day late. I arrived at 6:02 on the Friday my payment was due and their door was open, when they saw me walk in the person in charge looked like she was having a heart attack. In her exact words " Our systems are down, you'll have to come another day. I don't even know why you came in when our sign CLEARLY states we close at 6!" Seems like someone forgot to take their Midol. I REPEAT!!!! HORRIBLE CUSTOMER SERVICE!!!! Never again
Bad customer service they hung the phone up when I asked what time they closed
People (including myself) who make payments here have generally fallen on hard times. So it's nice to walk in and not be treated as a second-class citizen. They have always greeted me pleasantly, they remember who I am if I need to call, and make me feel like a valued customer. It only takes a little bit of customer service to accomplish that, but it is sorely lacking elsewhere. Great job, guys! And thank you!
Terrible place. Buyer BEWARE that's all bad bad place
Financial General Inc is a US Finance company based in Brandon, Florida. Financial General Inc is located at 216 W Brandon Blvd, Brandon, FL 33511, USA.
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